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Telephone Triage: Best Practice and Systems for Telehealth Nursing

$35.00

Group Discount

5.0 (1920 reviews)

98% Acceptance Rate
Contact us With Questions

Telephone Triage: Best Practice and Systems for Telehealth Nursing

Nationally Accepted

CE Credits Available

Regulatory approved and accredited

Course Objectives

Upon completion of this course, you will have increased your knowledge of telephone triage nursing. Specific objectives to address potential knowledge gaps include:

Define “telephone triage” and its related terminology.

Discuss the components of a high-quality telephone triage system.
Summarise the essential aspects of good communication required for telephone triage.

Identify how telephone triage decision-making is influenced by rules of thumb, distractors, and cognitive biases.

Describe mnemonic tools used in patient and symptom assessment.

List the essentials of safe, effective, and appropriate documentation specific to telephone triage care.

Discuss patient disposition and the use of telephone triage guidelines.
Summarise common risk management issues in telephone triage practice.

Course Description

5-contact-hour telephone triage nursing CEU course on the essential aspects of good communication, decision-making, and the use of tools, guidelines, and telephone triage protocols for nurses. Triage nurse education for telehealth assessments, applicable for RNs and nurse practitioners. Also covers the importance of documentation and addresses appropriate telephone nursing care and common risk management issues.

Regulations/Board Approvals

Wild Iris Medical Education, Inc., is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

Provider approved by the California Board of Registered Nursing, Provider #12300.

Accredited and Approved Nationwide High-Quality CEU Courses since 1998.

This course is provided in partnership with Wild Iris Medical

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Frequently Asked Questions

Are these courses accredited and regulatory compliant?

Yes, all courses at Learntastic have national accreditation and are regulatory compliant.
Do I have to finish my course in one sitting?

No, you don’t need to finish your course in one sitting. You can easily complete the course of your choice at your pace. That way learning a new course is easier even for busy individuals.
What are Learntastic's support hours?

Learntastic's support team is reachable through email and live chat 24/7, although there may be delays in response times outside of regular business hours.
Is Learntastic available in my country?

While Learntastic is accessible globally, course availability may differ based on your location. Visit the Learntastic website to confirm which courses are offered in your region.
How can I get technical support for a Learntastic course?

Should you require technical assistance for our courses, you may contact their support team via email or live chat, and they will be able to help you resolve any technical difficulties you encounter.

See More FAQs

Frequently Asked Questions

See More FAQs